Income Tax Department recommends that you use the following browser specifications for the best view of https://incometaxindiaefiling.gov.in website. You may still be able to use the e-filing website using other browsers and versions, but the pages may not display properly or you may experience difficulties to use all of the functionality.
- Mozilla Firefox ( versions 11.0, 12.0, 13.0 )
- Google Chrome ( versions 19.0.x, 20.0.x, 21.0.x)
- Internet Explorer ( version 7.0, 8.0, 9.0 )
- Safari ( versions 3.0, 4.0, 5.0)
Enable Java script in Mozilla Firefox:
- From the menu bar, select Tools >> Options.
- From the Options window, select the Content icon. Check the “Load images automatically”,”Enable JavaScript” and “Enable Java” checkboxes.
- Click OK button.
To delete cookies in Mozilla Firefox:
- From the menu bar select Tools >> Clear Recent History.
- From “Clear All History” window select the checkboxes for the types of information that you want to remove.
- Use the menu at the top to select the amount of data that you want to delete. Select “Everything”.
- Click on “Clear Now”.
Enable Java script in Google Chrome:
- Select Customize and control Google Chrome (the icon with 3 stacked horizontal lines) to the right of the address bar.
- From the drop-down menu, select Settings.
- At the bottom of the page, click Show advanced settings.
- Under Privacy, select the Content settings.
- Under the JavaScript heading, select the “Allow all sites to run JavaScript” radio button.
To delete cookies in Google Chrome:
- Select Customize and control Google Chrome (the icon with 3 stacked horizontal lines) to the right of the address bar.
- Select Tools.
- Select “Clear browsing data”.
- In the dialog that appears, select the checkboxes for the types of information that you want to remove.
- Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
Enable JavaScript in Microsoft Explorer:
- Click on the gear icon on the Internet Explorer Browser (top right corner).
- Select “Internet Options”.
- Next click “Security” tab.
- Then select “Custom level”.
- Scroll down for Scripting section.
- Enable Active Scripting.
- Click OK.
To delete cookies in Microsoft Internet Explorer:
- Click on the gear icon on the Internet Explorer Browser (top right corner).
- Select “Tools”.
- In the “General” tab, Select “Delete browsing history”.
- Select the “Cookies” check box, and then click “Delete”.
Enable Java Script in Safari:
- Click on the gear icon on Safari Browser (top right corner).
- Select “Preferences”.
- Select “Security”.
- Then select Enable Java Script from Web content.
To delete cookies in Safari:
- Click on the gear icon on Safari Browser (top right corner).
- Select “Preferences”.
- Select “Privacy tab”.
- Click on “Remove All Website Data”.
- Click on “Remove Now”.
To use the Income Tax e-filing website, it is recommended to use the latest version of Google Chrome or Mozilla Firefox with JavaScript and cookies enabled.
All the setting are done as per the text given above for microsoft internet explorer 8. still the site is not opening